Strategy + leadership
Brand positioning, audience planning, creative direction, client strategy, budgets, proposals, and team training.
The work, the people, and the experience behind how I work today.The experience behind the work.
Brand positioning, audience planning, creative direction, client strategy, budgets, proposals, and team training.
Search, social, programmatic, CTV, audio, retargeting, email, local listings, and reporting.
Talent sourcing, contracts, usage rights, travel, briefs, factual review, publishing, and video editing.
Identity, web, editorial, photography, copywriting, film, and AI-assisted production.
Guest experience, staffing, schedules, inventory, maintenance, vendor coordination, and service recovery.
Adobe Creative Cloud, CapCut, Canva, Google Ads, Meta, Brandzooka, AdCellerant, Moz Local, and Wix.
Black Hills State University · Mass Communications / Graphic Design · Sociology + Commercial Art minors · Social Media certifications · Student Silver ADDY, Earth 2.0 · 2020
January 2024 / present
I lead digital media across client campaigns and EGM’s publications: strategy, paid media, websites, production, creator partnerships, reporting, listings, and team training. Small team, wide remit. I like knowing how the pieces fit.
Strategy · creative leadership · cross-functional operationsMay 2020 / present
I’ve managed The Howell Hotel since launch: bookings, guest communication, staffing, cleaner schedules, inventory, accounting support, maintenance, and owner coordination. I also led its first formal rebrand and built the website. The guest experience starts long before check-in.
Founding management · short-term rental operations · first formal rebrandJune 2022 / December 2022
As Key Account Coordinator, I worked from sales and strategy through fulfillment and reporting: AdCellerant, SEO, SEM, social media and reputation management, device-ID targeting, programmatic display, extended-network display, and email and text marketing.
Key accounts · commercial production · broadcast + digital fulfillmentJune 2021 / October 2021
I combined guest services, media, and property operations: social content and ad creative, new-rental onboarding and inventory, onsite service, cleaning and readiness, check-in scheduling, maintenance coordination, owner communication, and concierge-level occasion setup.
Property operations · media production · guest and owner communicationAugust 2017 / May 2020
I built a house-cleaning business through word of mouth, personal marketing, and repeat clients. Some relationships grew into branding and advertising work for vacation rentals. Turns out doing the first job well can open a different door.
Self-employment · client acquisition · cleaning · vacation-rental brandingAlso part of the education
Hospitality teaches you to notice what people need before they ask. Cleaning teaches you that the details count even when nobody is watching. Both stuck.
A busy dining room is a crash course in people: who wants conversation, who needs space, and when a calm voice can change the whole interaction. Working in someone’s home adds another kind of trust. You learn discretion, boundaries, and how to fix a problem without making it someone else’s bad day. I bring that attention into client meetings, talent direction, and leading a team.
December 2025 / seasonal across several years
Semi-formal, high-volume hotel and event service: POS navigation, guest judgment, large-menu fluency, setup, cleanup, and closing.
January 2017 / November 2018
Certified residential cleaning across dispatched homes and apartments, including independent access, owner requests, and complete reset standards.
June 2016 / July 2017
Buffet preparation and maintenance alongside hosting, serving, cashier, table service, breakdown, and closing duties.
June 2015 / June 2016
Breakfast service and waitstaff work spanning preparation, hosting, serving, cashier responsibilities, guest care, breakdown, and closing.